Annual Maintenance Contracts (AMC)
Your Proactive Partner for a Healthy IT Infrastructure
For many businesses, the IT budget is a rollercoaster of unpredictable expenses where everything is fine one month, and the next, a critical server failure leads to a massive unplanned repair bill. This reactive “break-fix” approach is stressful, inefficient, and expensive, leaving you constantly one hardware failure away from a major business disruption.
Simplify Your IT Management with a Reliable Annual Support Plan. Stop worrying about technology and start focusing on what matters most: growing your business.
Our Comprehensive IT AMC Coverage
Our AMC plans provide a complete umbrella of support, offering proactive care and priority response for every component of your IT ecosystem.
Proactive and Preventive IT Maintenance
This core philosophy involves scheduled, hands-on health checks. We physically clean equipment, check hardware logs for warning signs of failure, test data backups to ensure recoverability, and optimize overall system performance. This preventive care is the most effective way to extend equipment life and reduce unexpected downtime.
Continuous Software Updates and Patch Management
Outdated software is a major security vulnerability that cybercriminals often exploit. We manage all critical software updates and security patches for your operating systems, applications, and network devices, keeping your defenses current against the latest threats.
24/7 Remote and Onsite Priority Support
As an AMC client, you are a priority. We provide around-the-clock remote monitoring of your critical systems. For any issues, you receive a fast response via remote support for software fixes or priority onsite visits for hands-on hardware and network troubleshooting.
Call Us
+971 55 765 8589
Service Include
- Proactive Preventive Maintenance
- Continuous Patch Management
- 24/7 Remote Monitoring
- Priority Remote and Onsite Support
- Backup and Recovery Verification
- System Hardware Cleaning
More Detail
Our AMC plans are designed to be a complete umbrella of support, covering both your hardware and your software.
Predictable IT Budgeting: Fixed monthly or yearly fees eliminate unpredictable repair bills and allow you to budget for IT with complete confidence.
Access to Certified Experts: You get a full team of certified professionals for a fraction of the cost of hiring a single in-house employee.
Full Hardware and Software Coverage: We take a holistic approach, covering physical computers, servers, and switches as well as the software that makes them run.
Comprehensive Reporting: Receive regular maintenance reports detailing system health, proactive work completed, and strategic recommendations for the future.
Industry-Leading Expertise: Our team holds certifications in Cisco networking, Microsoft systems, and Fortinet security to ensure enterprise-level support.
Frequently Asked Questions
Contracts typically include all scheduled preventive maintenance visits, management of updates and patches, and a defined or unlimited number of remote and onsite support visits.
Yes, absolutely. We take a holistic approach that includes physical hardware like servers and switches as well as the software and configurations that make your business run.
Definitely. An AMC is often the most cost-effective solution for small businesses, providing access to a team of experts for a fee significantly less than a full-time staff member's salary.
We schedule regular periodic visits, typically on a monthly or quarterly basis, to perform deep inspections and optimize your system performance