Managed IT Support & Helpdesk
Your Expert IT Department, Without the In-House Cost
In the modern business landscape, technology is the engine that drives everything you do. When that engine sputters—when the network goes down, a critical server fails, or software issues bring work to a standstill—it is not just a minor inconvenience. Every minute of IT downtime is a direct hit to your bottom line, costing you money and damaging your professional reputation. Hiring a full-time, in-house IT team is expensive and often unnecessary for many businesses.
Stop losing valuable time and money to frustrating IT disruptions. It’s time to partner with a dedicated local team that can provide the proactive support and expertise your business deserves.
Your Expert IT Department, Without the In-House Cost
FTTHDubai provides complete, proactive managed IT support and helpdesk services for businesses across the UAE. We become your dedicated, outsourced IT department, working around the clock to proactively monitor, maintain, and optimize your systems to prevent problems before they happen.
Responsive Remote and Onsite IT Helpdesk Support
Our professional helpdesk provides fast and effective support both remotely, to resolve most software issues in minutes, and through prompt onsite visits for hardware or network problems that require a physical presence.
Proactive Network, Server, and Endpoint Management
We monitor your entire network 24/7, including servers, switches, firewalls, and individual workstations. This allows us to spot warning signs—like a server's hard drive filling up—and take corrective action before it causes an outage.
Complete Software Installation and Troubleshooting
Our team handles the complete lifecycle, from professional installation and configuration of new applications to expert troubleshooting of any errors or conflicts that arise.
Call Us
+971 55 765 8589
Service Include
- Responsive Remote and Onsite IT Helpdesk Support
- Proactive Network, Server, and Endpoint Management
- Complete Software Installation and Troubleshooting
- Expert Email and Cloud Platform Support
- 24/7 Monitoring and Emergency Response
More Detail
We offer a complete umbrella of IT support services designed to keep your business running at peak efficiency.
SME and Enterprise Specialists: We provide tailored solutions ranging from support for small offices to complete infrastructure management for large enterprises.
Multi-Location Support: We use centralized monitoring tools to effectively manage and maintain cohesive IT infrastructure for companies with multiple office locations across the UAE.
Hybrid and Cloud Proficient: Whether your infrastructure is entirely on-premise, fully migrated to the cloud (Azure/AWS), or a hybrid model, we provide full support.
Certified Professional Engineers: Our team includes experts certified in leading technologies like Cisco, Microsoft, and Fortinet.
Frequently Asked Questions
Yes, we absolutely do. Our service plans provide 24/7 remote monitoring of critical infrastructure, with emergency response protocols to ensure you get help day or night.
Definitely. We specialize in managing networks for businesses with multiple locations, ensuring a consistent and reliable experience for all your employees nationwide.
Yes, we are highly proficient in providing full support for any setup, whether it is entirely on-premise, fully migrated to the cloud (Azure/AWS), or a hybrid of both.